Donor account disabled

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markbx
Posts: 3
Joined: 08.10.2020, 21:34

Donor account disabled

#1 Post by markbx » 08.10.2020, 21:37

I tried to login with my donor account for an update but evidently my 1 year donation expired. My donor account is disabled. How do I reactivate it?

Marek
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Re: Donor account disabled

#2 Post by Marek » 08.10.2020, 21:47

Normally the account is not disabled, you have only no access to downloads if one year is expired.
Simply make new pyment with the same email address.

markbx
Posts: 3
Joined: 08.10.2020, 21:34

Re: Donor account disabled

#3 Post by markbx » 08.10.2020, 23:08

Except that is not liked at all:

An account with the same email already exists.
Please login to your existing account.
If you have not completed payment, you will be able to complete it after login

But I can't login with the existing account. Catch 22.
I get this: Please login

markbx
Posts: 3
Joined: 08.10.2020, 21:34

Re: Donor account disabled

#4 Post by markbx » 08.10.2020, 23:20

I just used a different email and username and ignored all errors.

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